Eboné Carrington is a managing director with Manatt Health, an interdisciplinary policy and business advisory practice of Manatt. Based in New York, Eboné is a distinguished health and business executive who draws on her extensive leadership experience with complex health care organizations to advise clients on successfully operationalizing groundbreaking care delivery strategies as they continue to evolve in line with the broader industry’s transformation.
Eboné helps clients identify challenges and opportunities, forecast goals, streamline operations and develop new strategic initiatives. She advises health care organizations on operational management, performance improvement, managing through cultural shifts and transformation, cost-containment initiatives, revenue enhancement, building effective teams, patient experience, and quality of care efforts.
Before joining Manatt, Eboné was the Chief Executive Officer of NYC Health + Hospitals/Harlem, where she led initiatives to improve revenue performance, bolster patient experience metrics, reduce the patient readmission rate by 10 percent and eliminate a $40 million budget deficit. In recognition of these many achievements, both she and the hospital received multiple awards and honors throughout the years. In an effort to further modernize Harlem Hospital, Eboné redesigned and reorganized systems to further advance change management strategies and championed an internal cultural transformation to help the hospital become a high-reliability organization. Additionally, Eboné led the public health system’s response to COVID-19, directing all aspects of pre-, intra- and post-COVID-19 inpatient, outpatient and emergency department COVID-19-related patient care.
Prior to her tenure at Harlem Hospital, Eboné served as the Chief Quality Officer for Interfaith Medical Center, where she oversaw quality management, regulatory and compliance, and performance improvement processes. She also conducted root-cause analyses for the medical center for cases reportable to the Department of Health.